Get support

Help with Planner

BC Services Card help: 1-888-356-27411-888-356-2741

Planner help or access code reset: 1-800-388-01611-800-388-0161

These phone lines are answered 7:30a.m. - 5:00p.m. Monday to Friday (excluding holidays).

Support is available in over 220 languages. When you call, wait for an agent to answer the phone. Then say the name of the language you need support in.

Home energy and rebate questions

CleanBC Energy Coaches are here to help with all your home energy questions.